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Head of Income Generation Strategic Projects Battersea London

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Battersea London

Head of Income Generation Strategic Projects

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Head of Income Generation Strategic Projects

truly special contract role at the wonderful Battersea that will last until December 2024 and is salaried at £66,200 pa.

Battersea aims to never turn away a dog or cat in need of help, caring for them until their owners or loving new homes can be found, no matter how long it takes. We are champions for, and supporters of, vulnerable dogs and cats, determined to create lasting changes for animals in our society. Our work is reliant on the outstanding generosity of the public and our commercial partners to fund our vital services helping dogs and cats and the people who care for them.

Join us in this role and you’ll have an amazing opportunity to head up an exciting range of strategic Income Generation projects to drive our funding and shape the way we engage and build relationships with our supporters and customers.

You’ll be working closely with the Director of Income Generation on developing and implementing our next three-year Income Generation strategy and lead on reviewing our assets and capabilities to maximise commercial income opportunities.

You will also be the product owner for supporter journeys as part of our exciting organisation-wide data strategy programme that aims to transform how we leverage data on our animals, supporters and partners and will lead on shaping our customer experience – at every stage and across all touchpoints – seeing the process through from strategy formation and concept development to delivery and implementation.

To succeed in this role, you’ll need excellent leadership skills as well as an ability to think critically and strategically, be able to bring to the role commercial acumen as well as an excellent understanding of excellence in customer experience through adopting an organisational wide holistic approach.

About us

Battersea is here for every dog and cat and has been since 1860. We are a leading animal welfare charity and over the last 160 years we’ve grown from one home in London to three rescuing and rehoming centres across the South East. With c500 staff and 1000 volunteers, we have cared for over three million vulnerable animals. We also campaign tirelessly to make things better for dogs and cats; sharing our expertise and educating the public and policymakers about responsible pet ownership. Join us and make a difference for every dog and cat.

What we can offer you

Our dedicated people mean that we can be here for every dog and cat. Whether you are sharing an office with our dogs or directly caring for our cats, our animals show their appreciation every day. There is no better reward than seeing the difference you make to the lives of our dogs and cats first-hand; although we also provide a wide range of employee benefits, including:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental (£100), optical (£100), physiotherapy, chiropody and acupuncture (£325) every year
• Annual interest-free season ticket loans
• Discounted gym memberships and cycle to work schemes
• Life insurance

During the Coronavirus restrictions, our animal-facing staff continued to work on site and our office based staff worked from home. We are currently operating a hybrid working model with our office-based staff splitting their time between site based and home working. We believe this will support office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause.

As such, you’ll be expected to work in our Battersea office for at least 50% of your working week.

So, if you are passionate about dogs, cats and about our work, then we’d like to hear from you.

We are committed to providing equality of opportunity and valuing diversity for all current and prospective staff, volunteers and Trustees. We aim to ensure that this commitment, reinforced by our values, is embedded in our day-to-day working practices and our work together. We would particularly welcome applications from black and minority ethnic and disabled candidates, who are currently under-represented at Battersea.

Closing date: The role will close as soon as a successful candidate is appointed.  Please apply as soon as possible to register your interest.
Interview dates: Interviewing as suitable candidates apply

For full details on role and how to apply, please download our recruitment pack.

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